Shipping Policy

Every Kavseyn piece is made to order in solid gold and ships from California.

Processing & Delivery

Processing: Because each piece is crafted to order in your chosen size and karat, please allow 5–10 business days for production before dispatch.
Shipping: Free insured shipping on every U.S. order. Orders over $300 ship with signature confirmation for added security.
Delivery: Standard delivery is 3–5 business days after dispatch. Express (1–2 business days) is available at checkout.
Tracking: You'll receive tracking by email as soon as your order ships.
Packaging: Every order is inspected by hand and arrives in a Kavseyn gift box, ready to give.

Where We Ship

We currently ship within the United States only. All packages are fully insured against loss or damage in transit.

Lost or Damaged Packages

If your insured package is lost or damaged in transit, contact us at kavseynjewelry@gmail.com and we'll make it right.

Returns & Warranty

Every order includes 30-day returns and one complimentary exchange or resize, and every piece carries a lifetime warranty against manufacturing defects. See our Returns & Refunds page for full details.